Settings

SyncID settings are managed through two channels: the in-app Settings page for day-to-day configuration, and configuration files for infrastructure settings (database, SyncrOne connection) that are set up during installation.

In-app settings

Navigate to Settings in the sidebar. The settings page is organized into tabs.

Personalization tab

Available to all users. These settings affect your personal experience:

Setting	Description
Default device	The device pre-selected when enrolling employees. Choose the device you work with most often.
Language	Display language for the SyncID interface
Compact mode	Reduces spacing in tables and lists for a denser view, fitting more data on screen

Admin-only personalization:

Setting	Description
Company logo	Upload your organization’s logo, displayed in the navigation bar. Accepts common image formats.

System preferences tab

Available to Admin users only. These settings affect how SyncID operates:

Setting	Description	Default
Real-time attendance monitoring	When enabled, SyncID maintains persistent connections to devices and receives attendance events instantly. When disabled, SyncID polls devices on a schedule.	Off
Device polling interval	How often SyncID checks devices for new attendance records (1–15 minutes). Only applies when real-time monitoring is off.	5 minutes
Duplicate record filter	Time window for detecting duplicate attendance events from the same employee (1–10 minutes). Prevents double-counting when an employee authenticates twice in quick succession.	2 minutes
Attendance auto-clear	Automatically removes old attendance records from devices after they’ve been collected. Options: Never, 1 month, 3 months, 6 months, 1 year, Immediately.	Never
Email language	Language used for outgoing notification emails	English
Read-only mode	Prevents all data modifications across the application. Useful during maintenance or migrations. A confirmation dialog appears before enabling.	Off

Read-only mode

When read-only mode is active, no one can add, edit, or delete data — including devices, employees, and settings. Scheduled tasks that modify data are also paused. Disable read-only mode to resume normal operations.

SyncrOne integration tab

Available to Admin users only. Configures the connection to the central SyncrOne application:

Setting	Description
API URL	The SyncrOne API endpoint URL
API key	Authentication key for SyncrOne API requests (displayed masked)
Employee sync endpoint	The specific endpoint SyncID uses to pull employee data
Attendance endpoint	The endpoint SyncID uses to push attendance records
Send interval	How often SyncID delivers attendance records to SyncrOne

Use the Test Connection button to verify that SyncID can reach the SyncrOne API with the current settings. The result shows immediately whether the connection succeeded or failed.

Configuration files

Infrastructure settings (database connection, notification service) are managed through configuration files in the application directory. These are typically set up during installation and rarely need changes.

Area	What it controls
Database connection	Which SQL Server instance and database SyncID uses
Notification service	Email delivery service for alerts and password resets
Health checks	Microsoft Teams webhook URL for health alerts
Admin notification emails	Email addresses that receive system alerts

To modify a configuration file:

1. Stop the application
2. Edit the relevant file
3. Restart the application for changes to take effect

Handle with care

Configuration files contain sensitive information such as API keys and database credentials. Ensure they are backed up securely and protected with appropriate file permissions.

Related

• Notification channels — configure email and Teams notification delivery
• Health monitoring — health check dashboard and alerting
• Installation — initial setup and configuration